Key Skills |
Employment |
Aug 2000-Present |
Cable and Wireless - Senior NT Consultant Key Achievements |
Apr 2000-Jul 2000 |
Cable and Wireless - Team Leader Key Achievements |
Nov 1999-Mar 2000 | Comtech Networks Ltd -Technical
Consultant A variety of PC installation, configuration and upgrade projects for this rapidly expanding new company, together with development and support of the organisations two new web sites. Key Achievements Maintenance of Web site www.comtechnetworks.co.uk using Macromedia Dreamweaver and Fireworks. Production of PC build using Windows 98 Second Edition, MS Office 2000 SBE and PQ Drive Image Professional. |
1996-Nov 1999 | BT - Client Server Implementation
Manager Responsible for strategy, design & implementation of PC clients and servers in 4 of the largest call centres in the UK (1000+ NT Clients per site) and a further site of 400+ NT clients. Key Achievements Design, planning and implementation of rollout routine for Davox dialler software using SMS installer and NT 4 command scripts. Design, costing, planning and implementation of upgrade of 7 sites to new Millennium compliant PC build incorporating 30+ NT 4 Servers, 4500+ NT 4 Clients, 2000+ NT user accounts and migration of 1000+ users from MS Mail 3.5 to MS Outlook. Design, planning and implementation of 3 new sites each within 6 weeks which included 3 x Compaq Proliant 4500/5000 NT servers and 1096 x Compaq Deskpro NT clients. Design, planning and migration of 2 sites each within 6 weeks which included 3 x Compaq Proliant 4500/5000 NT servers and 1096 x Compaq Deskpro NT clients, without affecting the live operation of the site. Migration of 3 x NT Servers and 320 NT clients into existing site. Design, planning and implementation of new site within 4 weeks which included 3 x Compaq Proliant 4500 NT servers and 320 x Compaq Deskpro NT clients. |
1992-1996 | BT - Support Analyst Providing Technical Support for the computing and telephony systems utilised within the Personal Communications division of BT. Responsible for support of PC clients and servers in one of the largest call centres in the UK (1000+ NT Clients). Key Achievements Installation of HP Openview for Windows onto both Windows and Windows NT platforms and configuration to monitor the LANs for 3 sites connected via the BT Wan. Migration and support of LAN from single 10Mb-thickwire backbone to switched Ethernet hubs connected via FDDI backbone. Migration of 300 clients from NetWare 4 to Windows NT 3.51 and from Windows 3.1 to Windows NT. Migration of 300 Windows 3.1 clients from Pathworks 5 to NetWare 4. Upgrade of Pathworks 4 servers to Pathworks 5 (VAX). Installation and support of Pathworks 4 servers (VAX). Planning and installation of further 200 Pathworks 5 Windows 3.1 clients. Upgrade of 50 Windows 3.1 clients from Pathworks 4 to 5. Planning an installation of 50 Pathworks 4 Windows 3.1 clients. |
1991-1992 | BT - Campaign Co-ordinator Setting up an inbound telemarketing service for a wide portfolio of clients. |
1990-1991 | BT- Special Projects Officer Involvement in a number of projects with the central objective of providing a higher quality service to our clients. |
1987-1990 | BT - Campaign Co-ordinator Setting up an inbound telemarketing service for a wide portfolio of clients. |
1987-1987 | BT - Answering Services Operator Taking Inbound calls for a variety of campaigns. |
Accreditations |
CISSP
Microsoft Certified Systems Engineer
Accredited Compaq Technician (Servers)
Languages |
French - Basic
German - Basic
Professional Training |
Authoring and Managing Content with Microsoft Content Managment Server 2001
MS2087 Implementing Microsoft Windows 2000 Clustering
MS2295 Implementing and Supporting Microsoft IIS 5
MS1572 Implementing and Administering Exchange 2000
IBM Cluster Survival Guide Course
Updating Support Skills from Windows
NT 4 to Windows 2000
Supporting Freevision
Clarify Clear Fundamentals
Visionael Fundamentals
Servicing Compaq Servers
Microsoft - Microsoft TechEd 98
Learning Tree - Hands on MS Systems Management Server
Sun - Solaris 2 System Administration
Sun - Solaris for Users
Learning Tree - Support Fundamentals of Windows NT
Wave Technology - Update from NetWare 3.x to 4.1
HP - HP Openview
QA - Supporting NetWare 3
Digital - VMS System Management II
Digital - PCSA Server System Management
References |
Available on request